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Privacy Policy

KC Integrations operates within the Atlassian add-on Marketplace vendor to supply additional functionality to Atlassian products.  This page informs you or our policies regarding the collection, use and disclosure of Personal Information we receive from users of Atlassian products with KC Integration add-ons.

KC Integrations has no intention of collecting or using any Personal Information through the normal use of any KC Integrations add-ons.  In the event that data is obtained, it will be handled appropriately as detailed within this policy.

End User License Agreement

All Kentcom Atlassian plugins comply with the standard terms and conditions and agree that the Atlassian Marketplace Terms of Use (http://www.atlassian.com/licensing/marketplace/termsofuse) will apply to end user's of installed Kentcom Add-ons.

Troubleshooting Data

In the unlikely event that your organisation needs to log a trouble ticket with KC Integrations, there may be a need to obtain log files from Atlassian which may contain Personal Information. The content of Personal Information can be obfuscated by your organisation prior to sending for troubleshooting purposes.

However if, for any reason Personal Information is received, KC Integrations will endeavor to ensure that the Log files are deleted once the trouble ticket is resolved, both locally on KC Integration Servers and from the Issue tracking web-site.

At any time, users can request to have any collected data with Personal Information removed from Issue tracker and KC Integration's Servers.

Data Stored on Atlassian Applications

KC Integration plugins are required to store persistent data on the Organisation Atlassian Server, this is done using Atlassian API's that are available and will be stored within the Atlassian application database warehouse.  This data is not distributed and will remain in the database.

The use of any stored data is intended for normal Atlassian application use as designed and fit for the purpose of the add-on plugin.

Purchaser Information

As an Atlassian vendor, we have access to customers billing details, including Company Name, Company Location, Contact Name and Contact Email address through the Atlassian Market Place vendor portal.  This is only true for "Paid Apps" via the Marketplace, free Apps have no account information available.

KC Integrations will never use or process this information for any purpose.  This information will not be sold, distributed or made available to any other person or organisation. In the event that the information is obtained, it will be destroyed immediately.